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Compact Dining

Friday, 23 March 2012 16:09:40 Europe/London

Hertford Dining Table Cotswold Dining Table

Old Charm offers a variety of flexible dining solutions for where space is at a premium.

From Old Charm there is the Aldeburgh and Amberley (pictured) dining groups which feature more traditional styling and are available in 4 colours including the new for 2012, Heritage, finish. Both tables comfortably seat 6 when fully open and down to 2 for the Amberley with its adaptable gateleg construction. From the Hertford collection there is a more contemporary styled gateleg table (HE6019 pictured) which follows the simple lines reflected in the rest of the range. Cotswold offers 4 types of extending dining table with the most compact version pictured above: the CW8061 Round Table. Cotswold is an elegant collection made in seasoned elm and finished in 2 mellow colours, Honey and Mocha.

All dining groups from Old Charm are completed with a choice of different size sideboards, dresser tops and mirrors, as well as an extensive chair offer.

Currently Old Charm has a Spring Promotion running which offers a saving of £400 on a sideboard if the corresponding table and 4 chairs are purchased. The promotion ends on 31st May 2012

0 Comments | Posted in News By Victoria Hallam

New Old Charm Brochure

Thursday, 1 March 2012 15:03:02 Europe/London

 As you will have seen, if you are a regular visitor to our website, we have updated our corporate look and colours to a richer and all together more representative look. 

This look is mirrored in our newly published Old Charm brochure for 2012 which is available to download from this site (from the Old Charm range page) or you can call our sales office on 01920 469241and ask our customer service team to send you one out in the post. Alternatively you can pop into your nearest retailer to you (find out who this is by using our ‘find a stockist’ facility) and pick a copy up from them, if that is more convenient.

 OC brochure front.jpg

The new brochure and website uses an all new layout and design with inspirational lifestyle photography and semi life style product shots helping you see our products in context.

In addition, more detailed product information has been included such as detail shots of secret drawers, cable management & bespoke fittings, providing you with ‘that little bit of extra information’ that will assist you with choosing your purchase.

We are sure you will like these changes!      

0 Comments | Posted in News By Georgina House

Showroom Refurbishment

Wednesday, 2 November 2011 14:58:01 Europe/London

British furniture designer and manufacturer, Wood Bros (Furniture) Ltd, is proud to announce the refurbishment of our Ware showroom near Hertford, Hertfordshire.

 The Home County based showroom is the only place in the UK to showcase the entire Wood Bros furniture Collections and allow trade buyers and the general public to explore the full range of the distinctive collections that have become Wood Bros’s trademark.

 

 

 

 

 

 

 

 

Our showroom opens Monday to Friday, between 9.30am and 4.30pm. On Saturdays the showroom is open 10am until 3pm. We are closed on public holidays.

 

When visiting our showroom we suggest that you have your room dimensions available to aid decision making; and bear in mind your curtain and wall colourings to help with your fabric and wood colour choices. If you are travelling to our showroom from a long distance it may be worth telephoning us so that our Sales & Customer Service advisors are prepared for your visit.

 

0 Comments | Posted in News By Victoria Hallam

Old Charm's Television Commercial

Friday, 9 September 2011 10:45:03 Europe/London

Old Charm are filming with Tristar Studio's our Autumn & Winter commercial. Catch up with us on the Home channel from late September 2011 to hear about us and our special autumnal offers!

Home Channel Logo Old Charm logo

0 Comments | Posted in News By Victoria Hallam

Our Customer Service Team

Friday, 15 July 2011 12:23:56 Europe/London

 At Wood Bros, our Customer Service team is committed to providing the very best service, as it is one of the most powerful lines of communication, between our company and our customers.

 Whether it is an initial enquiry, an ongoing issue or aftercare service, our team will endeavour to help you.
 
We believe that our Service to you, is a series of activities designed to enhance the level of customer satisfaction, that our help with your product enquiry has met and, hopefully exceeded your expectation.
 
Below are a few of the latest customer emails and notes that we have received regarding our service:-
 
“The hinges arrived yesterday & are fitted. Thank you for such an efficient service, your ‘guaranteed for life’ does what it says on the tin! What a team! Thanks again.”
Mr Robinson of Nottinghamshire
 
“The new plate for our sideboard has arrived and we are delighted. Thank you very much, this is what I would call good customer service. Best Wishes.”
Mrs Bedwell of Cornwall
 
“Thank you for sending me a pair of dowels which I phoned asking you for. This is what I call excellent customer service. I have purchased Old Charm for the past 20 years and the service you provide will ensure that I continue to do so.”
Mrs Baranonski of Aberdeenshire
 
“We are very much obliged and are very impressed by your excellent customer service skills – very rare nowadays to get so much help & advice.”
Mr & Mrs Charnock of Derbyshire
 

Thank you 1   Thank you 4

0 Comments | Posted in News By Victoria Hallam